Freelance Writer (marketing copy and technical documentation)
Creating taglines, ads, web sites, and brochures; technical documentation, training manuals and courseware as specified.
Sybase Server development group, XA Development Project, including writing product white papers for marketing group.
Development Environments (9/94-12/96)
Provided support and training to customer base and staff.. Designed and implemented original support web site.
Relational Technology (3/88-7/94)
Provided support and training to customer base and staff. Wrote technical documentation, developed courseware, and taught variety of classes for staff, sales, marketing, and customers.
Pixar Image Computer development staff, member of trade show team, developer of manufacturing and sales and marketing database.
Qualifications and Skills:
· Freelance Writer
· Web Development and Design
Microsoft Front Page, Macromedia Dreamweaver, Adobe Photoshop, QuarkXPress
· Office Skills
Microsoft Office products; Adobe Acrobat, QuickBooks; IBM Lotus products; phone support
· Database Support and Development
Developed and maintained sales and marketing contact and customer support databases using Microsoft Access and other database products
· Trainer and Course Developer
· Customer Support
· Hardware and Software Development and Support
College of Marin
University of Washington
Other writing and technical courses
References: Available upon request.